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They were great!

Abbey Carpet & Floors were great. We put in vinyl sheeting in my mother-in-law's apartment. She's 90 years old and they made every accommodation for her. Mind you, these are 1930s-40s beach cottages, and there wasn't a level square floor in there. Joe and Jason, the installers, spent so much time leveling it. They worked late and they were meticulous. They really were just artists. They all went above and beyond. Ron, the estimator, met with my mother-in-law twice, and made suggestions for what would be best for her. Sean, the salesman, spoke with the management to get approval to lower his initial quote for us. The thing that impressed me the most was how Joe, the most experienced installer, gave Jason a great deal of credit. I thought that was really awesome.

Patti B.

December 2012

Mr. Tokuhama,

Thank you very much for all your help. We had a great experience with Sean, the installers and your staff. We have our parent's homes (50+ years old) in Pearl City to renovate, so we will surely be back to Abbey's.

Valerie & Ivan
Pearl City

The installation went really, really well. Wally & Milton worked hard. Can't thank you enough. Our tenants are enjoying the carpet and we'll definitely be back in a year to do our own home. Please thank Sean (flooring & window expert) for all his help.


My family and I are very happy with our new carpet. The installer, Rex, is a "keeper!" I have never seen anyone work like him. He flies through the house and is so quiet and polite.

Eleanor S.

Dear Roy:

We want to thank you very much for the excellent work you and your staff performed at our home. Your leadership, perseverence, and follow up with Armstrong Flooring and distributor in arriving at an equitable solution to the sheet vinyl problem was remarkable.

Further, the work completed by you and your staff was of the highest quality. Your staff's courtesy, teamwork and professionalism is a testimony to your organization and a direct reflection of your great example and expectations! Our thanks to Annie, Ron, Erin, Matt, Al and Derek for their efforts in our behalf.

We greatly appreciate everything you have done for us.


Richard G.

Hi Deborah,

Just wanted to say thank you and that we love the carpet. The 'poor guy' had to install it all by himself, but he (Milton) was so fast.



Dear Deborah,

Love! Love! Love! our new vinyl flooring. It looks very nice and we couldn't be happier. Thank you very much for all your help. Nate, Matt and your crew are great guys...just like you said.

Thanks again for everything,

Doreen and Dennis

Wally is a great installer. I'll return to Abbey when it's time to re-carpet my rental.


Wally installed two jobs in one day. Both customers were happy with their carpet installations, saying everything went well. One described Wally as "superman", carrying the carpet up and down the stairs.


Very happy with Joe (our installer). He was professional, fast, and a nice guy. I'll be back to do other projects with you.

Pearl City

I'm very satisfied with my carpet installation. Your installer Joe did a good job!

November 2012
Another satisfied customer of Abbey Carpet & Floor of Hawaii
Another satisfied customer of Abbey Carpet & Floor of Hawaii
The floor looks great and the guys did a really good job prepping the concrete and installing the sheet vinyl and baseboards. I am super-happy! :)

Thanks again for all your help.


August/September 2012

We Love our new sheet vinyl in our bathroom. That man, Nate, did such a wonderful job.


Derrick & Lawrence did a great job installing the sheet vinyl in our apartment.


Very happy with Milton our carpet installer. He was very nice. Keep him installing.

Guy & Diane

Wally and Callen do a great job! Very impressed with Wally moving the furniture by himself.

Mrs. Furuichi

My installation went very well. Wally did a wonderful job. He was very quick, quiet and clean. The carpet looks fabulous. I will come back for my next carpet job.

Jamie B.

Installer (Rex) was amazing. This was an immediate installation where he was able to take remnants and install the day after selection.

J. Damm

Rex installed carpet on 8/27 in our upstairs apartment and he was a "champ."

Mr. Drake


Thank you for going over and beyond! The phone calls, emails research etc., etc. We appreciate all you did! Treat yourself to some Jamba Juice.

Ed & Kathy A.

Dear Mr. Roy Tokuhama,

My family and I would like to express our appreciation for the professionalism Debbie Abe demonstrated when I needed to have my new carpet and flooring installed this summer. Her friendliness, patience and knowledge of the products helped to make the best choices in quality and value.

Debbie's expertise in the selection and planning for the installation was exemplary. She worked hard to make everything run smoothly and showed concern throughout the installation.

Abbey Carpet is extremely fortunate to have Debbie on your team. We are certainly enjoying the comforts of the new carpet and flooring.


Aileen K.

Thank you very much for the for the cookies. It was very good. gone already! It was very nice of you to think of us. Appreciate all your help with my mom's carpet/floor redo. We had a lot of obstacles but together we were able to pull it off. It's hard being far away and trying to do it all in that small window of time. Couldn't do it w/out you.

Thanks for everything.


June 2012

The installers of Abbey Carpet are very good workers and work well together. They were prompt (reporting to our home) and efficient. The installers were very considerate of Mr. K. as he took a nap (He wasn't feeling well). The installers turned off their radio and quietly closed the bi-fold doors leading to the bedroom.

Kudos to the installers.

Mr. & Mrs. K.

May 2012

I was very much impressed with Wally Miyashiro's promptness and industriousness. He's a good worker. He did surprise me the 2nd day by arriving at 6:30, but since I was feeling a bit lazy that morning he found me at home and not walking the neighborhood as I usually do.

Thanks for your help in selection and coordination. I am totally pleased with the hallway selection especially. The resilience in the bedroom carpets is so much more apparent. I did not realize that my old padding was completely dead. I do find that navigating the hallways is easier than the bedrooms, however. It's a good thing I did not upgrade to an even plusher padding because that would have simulated walking through sand for me.

Be assured that I will not hesitate to recommend both Abbey and Abe.


Carpets look great and your installer did a really good neat job..... he made invisible a small bald spot which showed where the hi-low carpet meets the entry wood floor. Thank you for your fine service and price.
Nikki M.

January 2012

This is a letter of appreciation regarding the service I received when purchasing the flooring for my apartment. The entire experience was pleasant and I would recommend your company to any of my family and friends.

My experience with your company, from your sales representative Lucy Dilay, to the gentlemen that did the flooring was a positive one. Your people were knowledgeable, respectful and caring. I love my new flooring.

I would like to take this opportunity to acknowledge two superior employees, Nate and Callan. They were amiable and made the experience one that I will always consider satisfying. You are fortunate to have them in your employ and I would appreciate it it you make them aware of how pleased I am.


Ms. Yukiko
Honolulu, HI

Just wanted to let you know that the sheet vinyl looks great. Thank you for all your help in making this so easy. Please commend your installers Lawrence and Rex for a job well done.

Waialua, HI