These guys are awesome!
From the very beginning until the end. CJ was thorough. He was polite answered all of our questions completely and he wasn't pushy. Lawrence our estimator, very knowledgeable, offering solutions to the concerns we had 🙂 and Kimo & Chris -- you guys are the best. People can SAY whatever they like but its how you WORK that says it all. These guys knew what they were doing. They weren't fooling around wasting time and, very important, they were respectful of our house. I feel confident these guys did a good job installing our floors, which is what you pay for. Thank You Abbey!!!
Decided to use Abbey Carpet to do our floor renovations. Brenda Kumabe was fantastic to work with. She provided quotes in a timely manner and helped to make the decision and financial process move smoothly. Also, our installers, Kimo and Chris, were friendly, professional, and efficient. They finished the job a day earlier than scheduled. Great team!
We worked with CJ who was very patient with us while I took two visits and a lot of time looking at flooring options for our new home. Choosing new flooring for an entire home is a big undertaking, and not something you want to rush. I was impressed by the large selection of samples in stock, and Abbey Carpet & Floor was one of the only stores on island that carried the flooring brand I wanted. We were treated respectfully throughout the process and I appreciate the responsive communication. I was never made to feel like an inconvenience, and CJ worked with us on pricing to come to a place where I felt like we were getting a fair deal. Looking forward for my new flooring to arrive and would recommend working with CJ for your flooring needs.
It was quick and easy to get a quote. I was simple process to get what we needed with great recommendations from Shawn. Installer Milton was great. He arrived and proceeded to complete the job in one day by himself. I would definitely use them for my future needs.
Brenda was extremely helpful in choosing quality flooring for our home. Cliff and his crew did a professional install and took care of problem areas in the concrete foundation before expertly laying down the vinyl flooring and moldings. Took all of their trash with them and left the area clean, which is not always the case with home remodels. Price was not to be passed up on and we did no interest financing.
Awesome customer service from purchasing our carpet to the installation! Brenda-sales was very informative and assisted us on selecting the carpet to fit our needs. Jason-installer was very courteous and had such a good system going that he was able to do the job himself. Fast and efficient! If you are looking for great customer service and quality installation then we recommend Abbey Carpet & Floor of Hawaii.
Installation was quick and efficient. Arrived on time or earlier. The guys cleaned up after each day. Estimated finish time was met, no delays.
Great company ! Our new floors are amazing! Professional service, great installers, awesome communications... we love 'em!!!
The team at Abbey were great—so accommodating and truly committed to making sure we got what we wanted. The work was high quality and we are so happy with the results!
When we decided to do our renovations for our hair salon, we called Matt Wagner to help us with our flooring. We chose the LVP MetroFlor Coastal worn beige and we are so happy with the final result with these luxurious product. What a beautiful floor, thank you, everyone loves it! The customer service we received from the owner, Debra, to their hardworking installers and to the super nice guy Matt is exceptional. Mahalo Abbey Carpet for your help and expertise in choosing the best product for us. We highly recommend your good business to everyone.
The process was quick and they did an amazing job putting in our new flooring! Our living room and kitchen now look bigger and brighter with the new floors! Thank you to everyone who helped make our vision become reality!
Abbey Carpet was very accommodating by getting my work done quickly and within budget. The follow-up was prompt and all of the staff were friendly and professional. I definitely recommend Abbey Carpet & Floor for your flooring needs.
I called for an estimate, made an appointment that day, they showed up, got an estimate shortly after with a couple of options. Awesome price and I needed it done ASAP so they got the job on the schedule to accommodate me, more awesome. They did a great job and it couldn’t have gone any better. Mahalo to the entire team!
We were so glad we used Abbey Carpet and Floor of Hawaii! Working with Debra, Matt, Joe, and Kaika was great! They were very professional and informative. They told us the difference in the flooring choices and the options we had with our budget. We needed to get our flooring quickly replaced and they were very efficient. We really appreciated the communication and transparency with the flooring. They told us about issues with our floor and the solutions they could provide. In the end we are very happy with the finished product and highly recommend Abbey Carpet and Floor of Hawaii.
Professional and personable throughout the whole process, from very start to the end! Matt, project coordinator, is very personable and answered all questions patiently. Debra is very accommodating and efficient. They have my full trust in delivering quality service and product and I have already given recommendations for them. Everyone was so comfortable and easy to work with. Beautiful job - keep up the awesome work!
I was extremely satisfied by the work that was done with my home office flooring renovation. The installers were very professional and did an outstanding job. My sales guy, Matt Wagner, addressed all my concerns and needs before moving ahead with the work. I want to give 10 Stars!!!
Abbey Carpet & Floor was very professional and timely from the moment we got a quote until we got our install. We carpeted 4 rooms and had them put trim on our stairs. It turned out beautiful. They were very quick , friendly and reasonable. We would highly recommend them !!
My experience with Abbey Carpet & Floor of Hawaii was a pleasure from start to finish. Every member of the team at Abbey was helpful, knowledgeable & professional. My hardwood floor is beautiful--and it was laid quickly and expertly. Cliff and his team are artists, truly. They worked diligently to get the job done on time and within budget. I highly recommend Abbey Carpet & Floor of Hawaii to anyone looking to lay a new floor. You won't be disappointed.
The team at Abbey Carpet & Floor of Hawaii is fantastic! Brenda is a rock star!!! She was extremely helpful, flexible, and supportive every step of the process. The installers worked with an almost impossible timeline and not only managed to complete the on time, they came back to polish up the floor of a few scuff marks that were detected by Brenda's keen and experienced eye. I will be continuing this great working relationship with Abbey Carpet & Floor of Hawaii on many upcoming projects. Many thanks to the entire team.
My experience with Abbey Carpet & Floor of Hawaii was an experience that I have not experienced from any other flooring company and/or flooring dealer. From the beginning until the project was completes, everyone I dealt with did an exceptional job! Our sales person, Matt, was the best ever. He was very attentive to our needs and answered all our questions about the vast flooring options that they have available. He explained each and every type of flooring they have in the color and style we were looking at and helped us narrow down the options and selecting the flooring color, style, and type the we wanted. There was no pressure into making a purchase and he even gave us a sample of flooring that we can bring to our home to see how it looks. The flooring installers were also awesome! Cannot say how happy I am with our foreman Cliff and his crew. They were so efficient in removing the old flooring and installing the new flooring, I was truly amazed in them. They kept the house neat and clean throughout the work day and made sure when they left for the day that they took their trash out and secured the house. They treated my house like it was their own and it shows how much pride they have in their work. Abbey Carpet & Floor of Hawaii treated us like family and not just another customer. I really recommend Abbey Carpet & Floor of Hawaii!!!
Everyone at Abbey was awesome, especially Matt. All appointments kept, everything done on a timely manner. Matt was so understanding of my situation and so patient with all of my questions and concerns. He explained everything to me and was able to accommodate all of my last minute changes. Out of my whole home renovation, Abbey was the only one that kept to their schedule. My family and I appreciate your hard and fast work to help us get back into our home. Thanks again.
Overall a very good experience with Abbey Carpet! I needed the carpet in my office changed. Brenda was a huge help ! The day after I first talked to her, she spoke to my building manager and had the ball rolling. The installation went smoothly and the carpet looks great!
Abbey Carpet is a great place for finding great carpet replacement. We brought in a sample and they found a comparable replacement that was reasonably priced. They came to visit to get a accurate estimate of removing and install the carpeting. They were fast and detailed in finishing the work. Call Abbeys they won’t let you down
Matt was fantastic! We had only a small job (purchased bathroom floor Sono tiles and Perspecta shower tiles) but Matt took the time to answer any and all questions along the way. Can't recall the name of the person who installed the tile floor but he was efficient and it looks beautiful. Recommend avoiding the box stores and going to Abbey for great personal and professional service.
I highly recommend Abbey Carpet. Excellent service (I worked with Brenda). Great quality in carpet and installation. I met her on a Tuesday and she accommodated my request to have the carpet installed that Saturday. I have been using Abbey Carpet for over 15 years and they’ll always been reliable.
Matt, did a great job! Same with the installation guys! Would definitely recommend to friends & family!
Omg amazing! Needed to have our bathroom floors replaced fast. Went to visit on Thursday morning and they came by that afternoon for an estimate. Installed on Monday. Price was great, the install crew and store staff were amazing. Definitely recommend them
Professional, reasonable prices, and great work.....
Greeted us upon entering their store. Alison, the salesperson, helped us with our questions and flooring selection. She even brought to our home samples that we could use to match our decor. We brought back the samples and made our purchased. We scheduled our install date.
Ikaika, the installer, did a terrific job with the flooring.
We are happy with the flooring that was purchased at Abbey’s Carpet and Floor. We appreciated the great service, reasonable prices, and fast installation will bring us back to Abbey’s.
The customer service is great! They were available to answer questions via text whenever we needed them. The install for 3 rooms took 2 days and it is so well done and beautiful. The price was also very affordable. I would definitely use them again.
Their showroom had a huge selection of different flooring options and their prices where much more reasonable than their competitors. Scheduling an appointment for both the estimate and installation was easy. Their installers where on time, professional, and best of they cleaned up the work area before leaving for the day which is a really big deal for me. I'm extremely happy with the results and would recommend Abbey Carpet & Floor to anyone.
Great customer,service from beginning to end. I'm so Happy with my new flooring. Great,service and,ALWAYS on time.
Great experience 5 stars!