Testimonials

Read testimonials & reviews of what our customers say about us!

My experience with Abbey Carpet & Floor of Hawaii was an experience that I have not experienced from any other flooring company and/or flooring dealer. From the beginning until the project was completes, everyone I dealt with did an exceptional job! Our sales person, Matt, was the best ever. He was very attentive to our needs and answered all our questions about the vast flooring options that they have available. He explained each and every type of flooring they have in the color and style we were looking at and helped us narrow down the options and selecting the flooring color, style, and type the we wanted. There was no pressure into making a purchase and he even gave us a sample of flooring that we can bring to our home to see how it looks. The flooring installers were also awesome! Cannot say how happy I am with our foreman Cliff and his crew. They were so efficient in removing the old flooring and installing the new flooring, I was truly amazed in them. They kept the house neat and clean throughout the work day and made sure when they left for the day that they took their trash out and secured the house. They treated my house like it was their own and it shows how much pride they have in their work. Abbey Carpet & Floor of Hawaii treated us like family and not just another customer. I really recommend Abbey Carpet & Floor of Hawaii!!!

-Marvin S.
02/2020

Everyone at Abbey was awesome, especially Matt. All appointments kept, everything done on a timely manner. Matt was so understanding of my situation and so patient with all of my questions and concerns. He explained everything to me and was able to accommodate all of my last minute changes. Out of my whole home renovation, Abbey was the only one that kept to their schedule. My family and I appreciate your hard and fast work to help us get back into our home. Thanks again.

-Shawna K.
02/2020


Overall a very good experience with Abbey Carpet! I needed the carpet in my office changed. Brenda was a huge help ! The day after I first talked to her, she spoke to  my building manager and had the ball rolling. The installation went smoothly and the carpet looks great!

-Kendrick C.
02/2020


Abbey Carpet is a great place for finding great carpet replacement. We brought in a sample and they found a comparable replacement that was reasonably priced. They came to visit to get a accurate estimate of removing and install the carpeting. They were fast and detailed in finishing the work. Call Abbeys they won’t let you down


-Barbara S.
01/2020


Matt was fantastic! We had only a small job (purchased bathroom floor Sono tiles and Perspecta shower tiles) but Matt took the time to answer any and all questions along the way. Can't recall the name of the person who installed the tile floor but he was efficient and it looks beautiful. Recommend avoiding the box stores and going to Abbey for great personal and professional service.

-Eileen G.
01/2020


I highly recommend Abbey Carpet. Excellent service (I worked with Brenda). Great quality in carpet and installation. I met her on a Tuesday and she accommodated my request to have the carpet installed that Saturday. I have been using Abbey Carpet for over 15 years and they’ll always been reliable.


-Melisa P.
01/2020


Matt, did a great job! Same with the installation guys! Would definitely recommend to friends & family!


-Richard K.
12/2019


Omg amazing! Needed to have our bathroom floors replaced fast. Went to visit on Thursday morning and they came by that afternoon for an estimate. Installed on Monday. Price was great, the install crew and store staff were amazing. Definitely recommend them

-Dani F.
12/2019


Professional, reasonable prices, and great work.....

Greeted us upon entering their store. Alison, the salesperson, helped us with our questions and flooring selection. She even brought to our home samples that we could use to match our decor. We brought back the samples and made our purchased. We scheduled our install date.

Ikaika, the installer, did a terrific job with the flooring.

We are happy with the flooring that was purchased at Abbey’s Carpet and Floor. We appreciated the great service, reasonable prices, and fast installation will bring us back to Abbey’s.

-K MAX
11/2019


The customer service is great! They were available to answer questions via text whenever we needed them. The install for 3 rooms took 2 days and it is so well done and beautiful. The price was also very affordable. I would definitely use them again.

-Rochelle F.
11/2019


Their showroom had a huge selection of different flooring options and their prices where much more reasonable than their competitors. Scheduling an appointment for both the estimate and installation was easy. Their installers where on time, professional, and best of they cleaned up the work area before leaving for the day which is a really big deal for me. I'm extremely happy with the results and would recommend Abbey Carpet & Floor to anyone.


- Michelle
06/2019


Great customer,service from beginning to end. I'm so Happy with my new flooring. Great,service and,ALWAYS on time.


-Jolynn P.
05/2019


Great experience 5 stars!


-Samsil C.
05/2019